Terms and conditions

opening 8th June 2019

Guests

Terms and conditions


General information:

  • the rates are for accommodation, per day, vat included;
  • the rates do not include city tax;
  • there aren’t allowed reimbursements for early departures
  • domestic animals  of small size are allowed in some accommodations, upon request with a supplement.The animals are not allowed in the restaurant, pool and toilets. The presence of animals must be reported at the time of bookings and on arrival.Upon check-in the animals must have a sanitary record with vaccinations to present to the staff. 

Check-in:
all accommodations are available from 4pm.

Check-out:
the accommodations must be left between 9 and 10am.

Method of payment:
Maestro, Mastercard, Visa, American Express, Diners, cash. We do not accept cheques.

Booking conditions: 
deposit 30% or credit card as a guarantee. Balance on arrival.

Cancellation policy:
  • cancellations up to 60 days prior arrival the refund will get the 70% of the deposit paid;
  • cancellations between 59 and 30 days prior arrival the refund will get the 50% of the deposit paid;
  • cancellations done with 29 days or less prior arrival will pay the total amount of the stay;
  • in case of early departure the total amount of the reservation will be charged.
     

Find your accommodation

Booking Center

 
Monday-Friday 9-13/14-18
Saturday-Sunday 11-16
+39 0365 388019 - info@vacanzecolcuore.com
 
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